Shipping policy

Shipping and Delivery

All of our UK and International orders are sent with Royal Mail respectively, tracking will be provided. We aim to have your orders processed and sent out within 2-3 weeks and delivery times are shown below:

UK
All orders are shipped 1st Class - received next working day. 

Europe

All EU orders are shipped via international standard - 3-5 working days.

Worldwide

USA, UAE etc are shipped via international standard - 6-7 working days. 

International shipments may be subject to customs fees, which vary depending on the country of delivery and the value of the package. These fees are determined by the customs office of the country of delivery and are not included in the price of the item or the shipping fee and customers are expected to pay this in order to recieve their orders on time.

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We understand that timely delivery is essential for our customers, and we strive to ensure that every order is delivered within the expected timeframe. However, in situations where delivery times are delayed due to unforeseen circumstances beyond our control, we would like to inform our customers that refunds will not be provided.

Please note that this policy is in place to ensure that we can continue to maintain the quality of our services and provide the best possible experience to our customers. We assure you that our team will make every effort to minimise delivery delays and ensure that your orders are delivered as quickly as possible.